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This product is

This product is horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I purchased 2 converter box's and both of them went out in less then a year. The box's simply just stopped working. I unplugged the box's for a couple of days (just to see if that would help) and still the red light was on (which means it's dead)!! Then I made the GRAVE mistake of calling this company customer service line. Good luck finding someone who speaks ENGLISH. They offer NO support what-so-ever!!!!! After being on hold for about 30 mins, you get someone who barely speaks english and to add insult to injury they tell you to send in the product and pay a fee to have converter box's fixed!! At first I thought I was being PUNK'd, then I realized they were DEAD serious!!!***DO NOT BUY** U can find other ways to waste money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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